About Us​

Welcome to The AK Smart Solutions​

AK SMART SOLUTION IS A PRIVATELY HELD NEW ZEALAND COMPANY FOUNDED IN 2020. WE ARE A PARTNER-LED,OUTCOME-FOCUSED IT SERVICE PROVIDER THAT USES FIXED AND DELIVERABLE-BASED PRICING STRUCTURES.

Vision

“Our vision is to become the go-to partner for businesses seeking innovative and transformative IT solutions. We aspire to be a
leader in our industry, setting the standard for project-based IT services through our commitment to quality, innovation, and exceptional customer service.”

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Our Mission​

“Our mission is to help businesses transform and grow through innovative IT solutions. We specialize in delivering project-based services that are tailored to our clients’ unique needs and committed to delivering exceptional
results that exceed expectations”

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Our 6-D Process​

01.

Define​

This stage involves understanding the business requirements and defining the scope and objectives of the IT service. It includes activities such as gathering customer needs, identifying service-level agreements (SLAs), and documenting service requirements.

02.

Design​

In this stage, the IT service is designed to meet the defined requirements. It includes creating service design packages, designing processes and workflows, determining service levels, and defining supporting technologies and architectures.

03.

Develop​

This stage focuses on building or implementing the IT service based on the design specifications. It involves activities such as configuring software, developing custom applications, deploying hardware, and setting up the necessary infrastructure

04.

Deploy​​

Once the IT service is developed, it needs to be deployed or released into the live environment. This stage includes activities like testing, user acceptance, change management, and transitioning the service from development to production

05.

Deliver​

After the service is deployed, it enters the delivery stage. This involves the ongoing operation, management, and support of the IT service to ensure it meets the agreed-upon SLAs and delivers value to the customers. It includes activities like incident management, problem management, service desk support, and service reporting

06.

Diagnose​

The diagnose stage focuses on analyzing the performance and health of the IT service. It includes monitoring and analyzing service metrics, identifying areas for improvement, conducting root cause analysis for incidents or problems, and implementing changes to enhance service quality and efficiency

Why Choose Us?​

At AKSMART Solutions, our top priority is customer satisfaction. We are proud to have a track record of delivering high-quality IT infrastructure services that exceed our clients’ expectations and drive measurable business results. Our commitment to excellence has earned us a reputation as a trusted partner for businesses across a wide range of industries, and we are dedicated to building long-term relationships based on trust, transparency, and mutual success.

Some Numbers​

Our Numbers says it all

8

Satisfied
Clients​

150

Projects
Completed​

28

Accolades
Earned​

56K+

Lines of
Code​

Would you like to start a project with us?​

“Are you excited to dive into the project? Let’s kickstart our journey together and set the wheels in motion, bringing your vision to life with seamless execution and remarkable results.”

1-800-1234-567

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